Why So Many Questions?

Consumers have asked us why we ask so many questions on our platform.


Our Response:

In developing our platform, we took into account that disability is not “one size fits all”; disability is so diverse. Blindness, deafness, as well as mobility needs are all on a spectrum; even two people with the same diagnosis will have different accessibility needs.

Our competitors use terms such as wheelchair accessible or ADA (meaning compliant with the Americans with Disabilities Act). However, wheelchair accessible is a broad term that does not encompass everyone’s needs and even though ADA is more of a broad term, it does not break down the needs that are and are not covered, making both terms a guessing game for people with disabilities.

Our goal is to provide the knowledge of where it is and is not accessible to everyone. We developed this innovative set of questions to encompass the accessibility needs of the largest demographic and better represent the accessibility offered at any reviewed location. We intentionally selected the least amount questions possible that would still provide enough data that could be translated into tangible information.

In contrast to AbiliTrek, a more simplistic platform–one that may seem easier and more time conscience–does not produce the necessary information to portray how accessible or not accessible an entity really is. This is not beneficial to anyone. The presence of too broad or too general of information is really a lack of information. Specifics are necessary when specific needs are being taken into account.

Accessibility may be complex, but when done correctly can make a huge impact on the well-being of someone’s life. By taking access seriously, and providing the best information possible the lack of physical access will be made known and therefore better understood. Please take the time to answer each question to the best of your knowledge. Doing so will make this platform a wealth of knowledge for future users.